As a result, the shift to working from home has rendered Teams more critical than ever before. Teams connects coworkers regardless of their physical location, since it brings together all the relevant resources and project participants on a single tool. “The Moveworks integration will now allow our joint customers to empower their employees to use Microsoft Teams to resolve their most critical support issues, instantly and autonomously.”īhrighu Sareen, Corporate Vice President, Microsoft Teams An outdated status quo From troubleshooting problems, to software requests, to work-from-home questions, and much more, issues that take days for help desk agents to solve can now be solved in seconds - with Moveworks on Teams. Employees can submit their IT, HR, Finance, and Facilities issues straight to the Moveworks chatbot in Teams using natural language, which our AI analyzes to deliver the best resolution. That’s because Moveworks is today announcing its partnership with Microsoft to transform Teams into an autonomous support channel. Now, you can also resolve your support issues, instantly, without ever leaving Teams. With Microsoft Teams, you can already collaborate from anywhere, share files with all the right colleagues, and go from chat to video conference at the touch of a button.
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